Refund & Cancellation Policy
Last Updated : June 30, 2026
Refund & Cancellation Policy
Effective Date: 30 June 2026
At DietFitro, we are committed to providing high-quality digital health
and nutrition services. Please read this Refund & Cancellation Policy
carefully before purchasing any subscription, consultation, or digital
service.
- Digital Services
DietFitro provides digital products and services, including: –
Personalized Diet Plans – AI Medical Report Analysis – Nutrition
Consultations – Health Coaching – Premium Membership Plans – Mobile App
Subscription Services
Since these services are delivered digitally, they are generally
non-refundable once access has been granted or the service has been
initiated.
- Subscription Cancellation
You may cancel your subscription at any time. Cancellation will stop
future renewals, but your current subscription will remain active until
the end of the billing period. No partial refunds will be provided for
unused subscription periods.
- Refund Eligibility
Refunds may be considered only in the following situations: – Duplicate
payment for the same order. – Payment was successful but the service was
not activated due to a technical issue on our side. – Incorrect amount
was charged because of a system error.
All refund requests are reviewed individually.
- Non-Refundable Services
Refunds will not be provided for: – Personalized diet plans that have
already been generated. – AI medical report analysis after processing
has started. – Completed nutrition consultations. – Activated
subscription plans. – Failure to use purchased services. – Change of
personal preference after purchase.
- Consultation Rescheduling
If you are unable to attend your scheduled consultation, you may request
to reschedule your appointment at least 24 hours before the scheduled
time. Requests made after the consultation time may not be eligible for
rescheduling.
- Refund Processing
If your refund request is approved, the refund will be processed to the
original payment method within 5–10 business days, depending on your
bank or payment provider.
- Payment Security
Payments are processed securely through authorized payment gateways.
DietFitro does not store your complete debit card, credit card, or
banking information.
- Technical Issues
If you experience any technical issue preventing access to your
purchased services, please contact our support team before requesting a
refund. We will make every reasonable effort to resolve the issue.
- Policy Updates
DietFitro reserves the right to modify this Refund & Cancellation Policy
at any time. Updates become effective immediately after publication on
this website.
- Contact Us
DietFitro
Email: hello@dietfitro.com Phone: +91 92206 15156 Website:
www.dietfitro.com
Last Updated: 30 June 2026
Need Help?
If you have any questions regarding this policy, please contact our support team.
📞 +91-9220615156 ✉ info@dietfitro.com Contact Us